Learn to support your customers more systematically and professionally by means of clearly structured conversations. Using these techniques, you will achieve a higher closing rate as well as better customer satisfaction and customer loyalty!
The goal of the training is to motivate you and to push your self-confidence remaining calm in critical situations, but nevertheless representing your point of view.
After the telephone training, you will be even more aware of your great responsibility regarding your increased visibility and the representation of your company. You are the company’s figurehead, you act as mediator between all internal departments and you keep in touch with the customers.
SET YOUR PRIORITIES
Group size: 4 – 6 participants
CORPTRAIN INHOUSE TRAINING
YOU PREFER AN INHOUSE TRAINING?
We will be happy to provide you an individual offer! We look forward to hearing from you.